About Andrew Hay

Andrew Hay is an information security industry veteran with close to 20 years of experience as a security practitioner, industry analyst, and executive. As the Chief Information Security Officer (CISO) at DataGravity, Inc., he advocates for the company’s total information security needs and is responsible for the development and delivery of the company’s comprehensive information security strategy.

Andrew has served in various roles and responsibilities at a number of companies including OpenDNS (now a Cisco company), CloudPassage, Inc., 451 Research, the University of Lethbridge, Capital G Bank Ltd. (now Clarien Bank Bermuda), Q1 Labs (now IBM), Nokia (now Check Point), Nortel Networks, Magma Communications (now Primus Canada), and Taima Corp (now Convergys).

Andrew is frequently approached to provide expert commentary on security-industry developments, and has been featured in such publications as Forbes, Bloomberg, Wired, USA Today, International Business Times, Sacramento Bee, Delhi Daily News, Austin Business Journal, Ars Technica, RT, VentureBeat, LeMondeInformatique, eWeek, TechRepublic, Infosecurity Magazine, The Data Center Journal, TechTarget, Network World, Computerworld, PCWorld, and CSO Magazine.

I’m Sorry I Called Your Baby Ugly … But It Is

I like to use technology that is intuitive, solves a problem, and is a “fit” for me. On the other hand, I also like technology that is aesthetically pleasing. Some vendors have managed to deliver on my requirements, which is why I own several Apple products, buy the same brand of suit, and rarely drink domestic beer. But when it comes to security products — namely the user interface (UI) of security monitoring products — I am often disappointed and left wanting.

I speak to numerous vendors across different product sectors on a daily basis, so sometimes my disappointment in their UIs squeaks past my gritted teeth. I do my best to provide constructive criticism based on what I hear from customers, friends, and similar vendors, but the receiving vendor often takes offense. I understand. I called its “baby” ugly. Unlike an ugly baby whose appearance is usually beyond the control of its parents, security UIs can be made better.

Check out my post at the Dark Reading Security Monitoring Tech Center.

Andrew Hay